Update on Walt Disney World Resort Operations
Information is directly from Disney’s site, please check Disney’s website directly for the most up to date information.
Update on Walt Disney World Resort Operations
In an abundance of caution and in the best interest of our Guests and Cast Members, theme parks and water parks at Walt Disney World Resort have closed from March 16 through March 31, 2020
Disney owned-and-operated hotels at Walt Disney World Resort and Disney’s Vero Beach Resort will close beginning at 5:00 PM on Friday, March 20 through the end of the month. This will give Guests the ability to make other arrangements.
At Disney Springs, all Disney owned-and-operated locations will be closing beginning Tuesday, March 17 through the end of the month. Select restaurants and retail locations at Disney Springs may remain open and Guests should call the location they wish to visit for operating hours.
The Walt Disney Company will pay its Cast Members during this closure period.
Below, you’ll find information on impacts to current and incoming plans. Please continue to check this page for additional updates. If needed, many reservations can be modified online via My Plans on Disneyworld.com.
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OPERATIONAL UPDATES
Theme Parks & Water Parks
In an abundance of caution and in the best interest of our Guests and Cast Members, we have closed the theme parks and water parks at Walt Disney World Resort from March 16 through March 31, 2020.
Resorts
Disney owned-and-operated hotels at Walt Disney World Resort and Disney’s Vero Beach Resort will close beginning at 5:00 PM on Friday, March 20 through the end of the month. This will give Guests the ability to make other arrangements.
Disney’s Magical Express will continue transfers to and from Orlando International Airport through Friday, March 20.
Character dining at Disney Resort hotel locations may have modified experiences and Characters present from March 16 through the morning of March 20.
We have canceled all showtimes for Disney’s Spirit of Aloha Dinner Show and Hoop-Dee-Doo Musical Revue beginning March 16 through the end of the month. We will automatically refund Guests with reservations during these dates.
The Electrical Water Pageant around Magic Kingdom area Disney Resort hotels is temporarily cancelled.
The following Disney Resort hotel offerings have temporarily suspended services:
•Bibbidi Bobbidi Boutique at Disney’s Grand Floridian Resort & Spa
•All Spa and Salon locations
•Character Couture services at Salon locations
Disney Springs
At Disney Springs, we will be closing all Disney owned-and-operated locations beginning Tuesday, March 17 through the end of the month. Select restaurants and retail locations at Disney Springs may remain open and Guests should call the location they wish to visit for operating hours.
Please be aware of the following exceptions for Monday, March 16:
•Bibbidi Bobbidi Boutique at Disney Springs is temporarily closed.
•Specific locations and operating hours are subject to change.
•Character appearances, interactions and entertainment at Disney Springs are also subject to change.
Transportation
All Disney transportation will be suspended beginning the morning of Wednesday, March 18, 2020 through the end of the month.
Other Experiences
ESPN Wide World of Sports Complex and miniature golf locations at Walt Disney World Resort are closed from March 16 through March 31.
We will automatically cancel and refund experiences occurring near or adjacent to the theme parks, including fireworks cruises and special dining events, that will not take place during the parks closure. Most Guests with impacted reservations will be notified directly.
The following experiences are temporarily cancelled:
•All fireworks cruises
•Highway in the Sky Dine Around
•Pirates & Pals Fireworks Dessert Voyage
•Ferrytale Fireworks: A Sparkling Dessert Cruise
•Celebration at the Top – Savor, Sip, and Sparkle
•Day Cruise Around the World
•Disney Vacation Club Seven Seas Tasting Cruise
•Grand 1 Yacht Rentals
Golf and FootGolf operations remain available on their regular schedule.
MODIFICATIONS, CANCELLATIONS AND REFUNDS
Tickets
Unexpired multi-day theme park tickets with unused days, or date-specific theme park tickets with a valid use period during the period March 12, 2020 through March 31, 2020 will automatically be extended to use any date through December 15, 2020. If you are unable to visit by December 15, 2020, you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date.
Florida Resident Discover Disney Tickets may be used through July 31, 2020.
Guests who have purchased tickets for Disney After Hours, Disney Villains After Hours and Disney Early Morning Magic from March 16, 2020 through March 31, 2020 will be automatically refunded.
Resort Rooms and Packages
Guests who have not checked in for stays between March 16, 2020 through March 31, 2020 may modify or cancel their Disney Resort room reservation or Walt Disney Travel Company package up to their original check-in date. If no action is taken and Guests have not checked in, Disney will automatically process a refund to the original form of payment within 7 days of the original check-in date. If you did not book through Disney directly, please contact your travel professional.
We will waive all Disney-imposed change and cancellation fees up to the date of check-in through June 30, 2020.
Note: Refunded amounts for Walt Disney Travel Company packages will be less cancellation fees imposed by 3rd-party suppliers, including airlines, rentals cars and 3rd-party hotels, as well as non-refundable products like travel protection plans.
Annual Passes
All active Walt Disney World Annual Passes will be extended for the number of days the parks are closed.
Annual Passes with renewal windows ending during the closure will also receive an extension of time to renew.
For Passholders participating in the Annual Pass Monthly Payment program, your monthly payments will continue as scheduled.
Over the coming weeks, Annual Pass details in My Disney Experience will be updated to reflect new pass usage information.
Pass blockout and admission calendars will not be updated during the closure period. Please visit this page for the most updated details.
Dining & Other Experiences
All pre-paid dining and experience reservations impacted by the park closure will be automatically refunded if scheduled between March 16, 2020 through March 31, 2020.
Reservations made at locations impacted by the closure will not be charged a cancellation or no-show fee.
Character dining at Disney Resort hotel locations may have modified experiences and Characters present from March 16 through the morning of March 20.
We have canceled all showtimes for Disney’s Spirit of Aloha Dinner Show and Hoop-Dee-Doo Musical Revue beginning March 16 through the end of the month. We will automatically refund Guests with reservations during these dates.
All active Tables in Wonderland members will be extended by the number of days the parks are closed.
FastPass+
All FastPass+ reservations scheduled for March 16, 2020 through March 31, 2020 when parks are closed will be automatically cancelled.
Pixie Dusted Diva
Hello Everyone! I'm PIxied Dusted Diva! I'm the proud owner of this blog with an awesome team of writers who love Disney, as you can see from their writing. I'm a Mom to three Princesses and a Prince. They've been to Walt Disney World more times than their combined age! Since our lives are busy at home, Disney is our family getaway and you will always find me planning a Disney vacation!
