When vacationing at any Disney park, I love ordering room service for breakfast some mornings. The kids can eat while the adults get ready, and many of the Disney resorts have allergy-friendly Mickey waffles that can be delivered with room service. I also like getting one meal out of the way before we head into the parks.
However, room service is currently unavailable at Disney resorts to protect both cast members and guests from unnecessary interactions related to COVID-19. On a side note, housekeeping services are also very limited right now.
Primo Piatto
Since room service was unavailable during our recent stay at Disney’s Riviera Resort, we instead ordered food every morning from their quick-service restaurant, Primo Piatto. With most of the Walt Disney World parks opening fairly late while we were there, we had plenty of time to eat breakfast at our resort.
Mobile Ordering
Primo Piatto required guests to mobile order their meals via the My Disney Experience app (unless they had allergies). Some members of our family were able to place their orders while we were still inside our room! When arriving at the restaurant, guests simply used My Disney Experience to notify the restaurant that they are there.
As it got later in the morning, there was often a line of guests waiting to pick up their meals. The lines were socially distanced, but we just waited outside until we got a notification on our phones that our food was ready.
Allergy Ordering
I really loved the mobile ordering process, and I wished we could have used it more often. Due to our allergies, we needed to speak with a chef before ordering our food. They let us order once over the phone, but after that, they asked us to come down to the restaurant.
It took us a lot longer to get our meals than the guests who were mobile ordering. After we placed our order, we were given a pager that buzzed when our food was ready. Nevertheless, I do appreciate Disney’s thorough attention to handling allergies!
Social Distancing
A number of social distancing and enhanced cleaning protocols were seen throughout the restaurant, including social distance markers on the floor, dispensers that gave one utensil at a time, and tables that were spaced more than six feet apart.
In addition, one set of doors was marked as “enter” and the other as “exit,” to keep guests moving in one direction.
The Good Stuff
Although the menu was somewhat limited at Primo Piatto, we enjoyed everything that we ordered. My kids always picked the allergy-friendly Mickey waffles, of course!
My favorite was the Blueberry-Lemon Pancakes, which was served with mascarpone cream and lemon zest. So good! We also got the Primo Piatto Breakfast a couple of times, which included scrambled eggs served over mascarpone polenta, a sweet brioche roll, bacon, and Italian sausage.
All meals are currently served in “to-go” boxes, even if you are eating inside the restaurant. The presentation wasn’t quite so pretty, but the food was tasty!
It’s Dinner Time!
Apparently, we ate at Primo Piatto a lot while we were there! Since most of the Walt Disney World parks closed early every day, we didn’t want to waste our limited park time on dinner.
One evening, we tried the Fresh Artisan Hearth-baked Pizza, that was topped with tomato sauce, Italian sausage, pepperoni. I really enjoyed it! My kids ordered allergy-safe burgers and fries, as well as the Kids Pasta with Sauce.
My favorite meal had to be the Grilled Chicken Sandwich! It had balsamic-marinated grilled chicken with a sun-dried tomato relish, spinach-artichoke spread, and mozzarella on toasted focaccia. I could have eaten it every day!
Topolino’s Terrace
I had wanted to try Riviera’s table service restaurant, Topolino’s Terrace, but with tired kids in the evenings, it didn’t work out this time. Topolino’s Terrace was also one of only two character dining experiences that were open at Walt Disney World while we’re there. Some of our favorite characters visit the restaurant during breakfast!
Do you have food recommendations for Topolino’s Terrace for our next visit?
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